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FAQ
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What kind of clothes do we sell?We offer a curated collection of quality preloved clothing for residents and travellers in New Zealand. Our range includes casual wear, outerwear, accessories, seasonal, and more. All items are carefully selected and inspected to ensure they meet our quality standards.
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How do you ensure the quality of the clothes?We thoroughly inspect each item for any signs of wear and tear before it's added to up for sale. All clothing is cleaned and steamed to ensure it’s in the best possible condition. We include all conditions and damages, where necessary, of the product the item listing. Please ensure you thoroughly read each description. We pride ourselves on offering quality items that you can wear with confidence.
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Can I sell my clothes through Gaia?Yes! We’re always looking to refresh our stock with new preloved pieces. You can bring your gently used clothing to us or we can collect it from you, and we’ll assess it for potential resale. If we’re interested in any items, we'll take them off your hands and make you some money! Please note that we’re selective about the items we accept based on demand and condition. You can learn more about becoming a seller by contacting us on our Contact page.
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Do you offer delivery?Yes, we offer local delivery within Queenstown, as well as nationwide shipping options. Please check our delivery page for rates and estimated delivery times.
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